The Terms and Conditions Below apply to all sales/services and cover expected conduct, usage & levels of knowledge required by the customer for proper operation of goods purchased.

Internet & email usage
All customers purchasing laptops with intention to use the internet/email are advised to purchase & install anti-virus & firewall products to ensure correct function of equipment. Customer must also downoad virus definition updates from the manufacturers website preferably prior to internet use or instantly upon first connection.

Who is responsible for what?
Customers purchasing laptop hardware will be covered for hardware failures & issued with a 30 day free telephone support from the date of purchase relating only to the hardware & software supplied. Customers purchasing computer equipment are expected to have necessary computer skills in order to effect proper operation. A comprehensive range of support packs is available at ratecard rate to educate customers in key skills and help customers to work around problems. All customers are entitled to free inhouse computer 'MOT' test if worried about computer operation.

Best Computers Ltd is responsible for good hardware operation of the laptops supplied. Where software fault is suspected customers may be asked to reset system software by means of a recovery disk where provided, where no recovery disk provided customer must have adequate computer skills (see skills required section) to reset software manually. The key reasons for software failure are: Virus, deletion of operating system files, installation of rogue software, installation of faulty service pack, faulty or incompatible device drivers. Customers automatically accept 'Operating System' terms & limitations.

Skills required for proper operation of a laptop & to avoid service charges
Customers who are new to PCs or do not have the basic knowledge listed below are strongly advised to purchase a software support service pack. The basic level of knowledge required by our customers is as follows:

Ability to format hard disks leaving the hard drive bootable to c: > prompt - and ability to make bootable floppy/CD disks with CD drive support or
Ability to reinstall the operating system supplied or install new operating system to suit own needs.
Ability to install an additional devices & skills to download & install appropriate drivers
Ability to download software patches/service packs & updates for system hardware/operating system/antivirus programs.
Must have basic knowledge of opening & closing programs starting & shutting down your PC - ability to make directories, name/save & retrieve files.
Ability to run: Setup/install files using 'run' command from 'start menu'
Ability to test your modem by running a modem diagnostic & dial out tests.
Ability to backup personal files to a device such as CDR/DVDR, USB key or any other form of removable storage.
Ability to run on-line virus scans & download virus definition files (applies to internet & email users)
Ability to look for drivers/updates on the internet for your operating system, computer & peripheral devices used.

Company Profile

Products : Laptops

Business Type : Trading Company

Capital : 

Total Annual Sales : 

No. Of Total Staff : 5 - 10 People

Year Established : 1993

Export Markets : Worldwide

Contact Details

Address : 183-191 Ballards Lane, Finchley Central, London, United Kingdom

Tel : 44 845 1274894

Fax : 44 845 1274894

email : 

Website : http://www.best-computer.net

Contact : Mr M J